Tag: digital transformation

Intelledox: Digital Transformation and the Customer Experience


Digital disruption continues to redefine the traditional capital markets industry, putting increased pressure on wealth management companies to provide clients and financial advisors with seamless digital experiences across the customer lifecycle. By making interactions easier, faster, and more personalized, with support for online and mobile channels, financial services firms are aiming to elevate their brand and drive loyalty, while improving efficiency. Providing an easy onramp for digital transformation, Intelledox excels as a strategic partner to enable companies to reimagine the customer experience.

Read more at CIO Review

Intelledox Raises Growth Capital from Ellerston Ventures to Fuel Growth and Innovation



  • Ellerston Capital Invests in Intelledox’s Technology and Customer Centric Approach
  • Funds Will Accelerate Global Go-To-Market Strategy

Canberra, May 23, 2017: Global digital transformation software company, Intelledox, today announced that it has secured AUD 4 million growth capital in funding from Ellerston Ventures. Intelledox will use the financing for continued global expansion, accelerating product growth and innovation and increasing market awareness through sales and marketing. This is the fifth investment in the Ellerston Venture fund and investment Director, David Leslie, will join the Intelledox Board of Directors.

With more than 15 million users across the globe, Intelledox is a global leader in digital transformation solutions. The company’s flagship software solution, Infiniti, uses a data-driven approach to help organizations rapidly develop and deliver mobile-ready applications. These include mortgage applications, complex statements of advice for financial planners and banks as well as a variety of other customer engagements for Financial Services, Insurance, and Government clients.

Over the last year, sales across all regions went up by over 50 percent. Intelledox’s rapid growth has been driven by increased demand among global organizations. Intelledox’s customers include a global investment bank, two of the big-four professional consulting firms, financial services firms in the US, Asia, and Australia, as well as Government agencies in Australia, New Zealand, and Singapore.

“In the Age of the Customer, organizations across the world recognize the critical need to support their digital transformation efforts with a customer-centric approach, and Intelledox is well-positioned to take advantage of this trend. This capital gives us additional resources to innovate rapidly, expand quickly and strategically into new markets, and deliver on our customer-centric vision around the world,” said Ray Kiley, CEO, Intelledox Pty Ltd.

Intelledox Co-founder and Chief Innovation Officer Phillip Williamson commented, To have attracted such high-caliber investment validates our ability to transform the way companies approach process improvement. We look forward to working with our board, our passionate team, and our innovative customers and partners to drive better digital transformation results with a customer focused and data-driven technology offering.”

Intelledox has built a solution that solves a major problem for organizations, whether they are large and complex or small and focused, the platform accelerates speed to market and flexibility around business processes and customer interaction.  We are excited to support such an incredible Australian business and their amazing team, during their high growth journey”, said David Leslie, Investment Director, Ellerston Capital (Ventures).

The investment follows the recent announcement of Intelledox’s expanded global reseller agreement with DocuSign®. Over the past year, Intelledox was named a 2016 Hot Vendor in Advanced Digital Transaction Management (DTM). The company was also positioned as an ‘Innovator’ in the Aragon Research Globe™ for DTM.

Intelledox was assisted in its capital raising by the Sydney office of Eaton Square, an international corporate advisory group that specializes in assisting growth stage technology businesses with strategy, capital, mergers, acquisitions and trade sales.

For more information on Intelledox or to request a demo of the Infiniti Adaptive Engagement Platform, please visit http://www.intelledox.com.

Media/PR contact:

Neville Braganza for Intelledox Pty Ltd. at +61 2 6280 6244 or marketing@intelledox.com 
Tony Gray for Ellerston Capital at tony@tonygray.org

Intelledox and Dialog Information Technology Strengthen Partnership


Dialog Information Technology is now an Intelledox Certified Platinum Partner in Canberra.

This enhances an already strong partnership between two Australian enterprises to further assist both Federal and Territory government clients gain greater process insight, improve business processes, enrich customer engagement, and make informed business decisions.

The agreement recognizes Dialog’s track record in implementing Infiniti solutions. A recent project transformed a large government clients’ manual paper-based forms and business processes to an innovative digital workflow. Implementing the Intelledox Infiniti solution allowed the organization to digitalize and automate over 120 forms and business processes, providing significant efficiency gains and reduced cost.

As an Intelledox Certified Platinum Partner, Dialog IT will work closely with the Intelledox team to continue to deliver enhanced professional and support services to Canberra customers.

Intelledox Infiniti

Intelledox is a global digital transformation firm helping organization across the world enhance customer engagement, increase customer satisfaction, streamline efficiency, and drive down operational costs. Intelledox Infiniti has over 140 customers with 15 million users globally.

Using intuitive, conversational digital interviews, Intelledox’s Adaptive Engagement solutions help companies rapidly develop and deliver mobile-ready business processes. Infiniti’s Data Analytics capability helps companies harness their data to reveal key insights on mission-critical business processes and help improve customer service and decision making.

With Global Headquarters located in Canberra, Australia; Intelledox has offices in New York, London, Singapore, Sydney and North American Headquarters in Dallas, Texas

How can Infiniti transform my business process?

Infiniti, Intelledox’s award-winning software, is a digital transformation solution that enables best-in-class customer experiences and streamlines inefficient manual processes. Infiniti allows business users, without specialist IT knowledge, to quickly and easily build, test, launch and optimize digital and mobile data collection touchpoints with its easy-to-use design interface. Infiniti Adaptive Interviews replace paper/web/PDF forms enabling organizations to digitally transform manual business processes into intuitive, guided user experiences.

Infiniti helps government provide guided citizen experiences to collect data & information, & create engaging communications. Infiniti empowers business users to develop and deploy engaging customer-facing applications, helping public sector agencies reduce costs through improved process efficiency while delivering an enriched citizen experience.

About Dialog and the Dialog Intelledox Canberra Practice

Dialog is Australia’s leading privately owned information technology services organization employing over 1,200 consultants nationwide. Dialog’s services range from strategic IT consulting through full lifecycle application development and managed application services to long-term operational support.

The Dialog Intelledox Practice provides expert professional services including application development, project management, change management, business analysis and system integration.

Intelledox and Storata Digital Solutions Help Healthcare Providers Enhance Patient Care & Experience


From patient data analytics to “smart hospitals,” digital transformation is completely changing the way healthcare is delivered. Technology is changing the core of healthcare services with advancements like surgical robots, wearable health monitors, and virtual doctors. However, what makes the complete system robust is how business processes in the sector transform from being manual to digital, eliminating the risk of errors resulting in enhanced patient experience.

As part of Australian Healthcare Week Expo, Intelledox solution partner Storata presented joint solutions that are revolutionizing how Australian healthcare providers operate. Together with Intelledox, Storata is taking paper-based processes such as patient forms, pathology results and other health services to a new level. The solutions do not just digitalize a process but rather offer healthcare providers an intelligent platform to accurately capture data and provide ongoing insight into patient’s health

As a Systems Integrator, Storata partners with ‘best of breed’ technology providers to deliver intrinsic client value as demonstrated at AHW2017. The recent CEWT project with Queensland Health is a fitting example of how both Intelledox and Storata are working towards changing the way patient care and experience is delivered in Australia and around the globe. The CEWT solution helps doctors identify any clinical deterioration in children, record vital signs and initiate immediate action to ensure appropriate and timely care.

Unlike paper forms where patient data is locked away, digital solutions from Intelledox & Storata help healthcare professional access patient data anytime, anywhere. Using the Data Analytics capability, doctors are able to monitor and analyze patient records to predict and prevent health-related events.

With an aging population, data is growing at an exponential rate and the need to maintain lifetime patient records is at an all-time high. By digitalizing business processes and making that data readily available to clinicians, we are delivering incredible workflow efficiency, whilst reducing errors and providing tremendous clinical insight to deliver an overwhelming patient experience, which historically simply was not possible.

To know more about Storata, click here.

If you are a healthcare provider looking to transform your processes, get in touch with our solutions team here.


Intelledox, Global Digital Transformation Software Company, Announces New CEO to Support Rapid International Expansion


Canberra: Intelledox announced today that Ray Kiley has joined the company as its new Chief Executive Officer. Ray will be responsible for propelling Intelledox through its next phase of growth, with a key focus on enhancing the company’s infrastructure and capacity in response to the interest and demand from customers around the world.

Ray brings with him more than 25 years of executive leadership and experience including running the operations for a range of global technology and data focused businesses such as CoreLogic and Medibank Health Solutions. Ray joins Intelledox following successful tenures working with analytics for insurance, mortgage finance and the public sector while at CoreLogic. Previously as COO of Medibank Health Solutions, Kiley streamlined the operations across Australia and New Zealand. He has also held various roles at Telstra for over a decade, most recently as Director, Business Integration, IT.

Phil Williamson will continue his role on the Intelledox Board of Directors with a focus on the role of Founder and Head of Innovation.

“The success of our global expansion in North America and entrance into the Asia market over the past 18 months prompted our search for a seasoned, highly-experienced CEO to scale operations and drive growth.” said co-founder, Phillip Williamson. “Ray’s impressive record of success, executive leadership and experience makes him the perfect choice to lead Intelledox to achieve our ambitious goals. I look forward to working closely with Ray as I focus on the innovation that Intelledox brings to market.”

“Ray Kiley is the right person to lead Intelledox as we seek to further accelerate our already rapid growth in the FinTech and Digital Transformation markets. He will further inspire the innovation spirit and values-based culture of Intelledox,” said Terry Winters, Chairman of the Board at Intelledox.

Commenting on his new role, Kiley said, “I am looking forward to accelerating Intelledox’s growth into global markets as its advanced digital transformation platform is adopted as best of breed by some of the biggest names in the industries we serve. There is a huge opportunity for Intelledox Infiniti’s Adaptive Interviews, data capture and analytics capabilities and as a FinTech solution across Banking, Finance, Insurance, Healthcare and Public Sector. I am thrilled that Intelledox Co-Founders Phil Williamson and Michelle Melbourne trust me to lead such a passionate team of innovators and high achievers. Their key focus on customer success is something that I intend to harness and develop further as we bring even more digital transformation value to our customers and partners around the world.”

About Intelledox

Utilizing intuitive, conversational digital interviews, Intelledox’s Adaptive Engagement solutions help companies rapidly develop mobile ready, digital transformation solutions. Insurance, Financial Services, Government and Enterprise customers worldwide deploy the Infiniti platform to enhance customer engagement, increase customer satisfaction, streamline efficiency, and drive down operational costs.  With North American Headquarters located in Dallas Texas, Intelledox has offices in New York, London, Singapore, Sydney and Global Headquarters in Canberra, Australia. http://www.intelledox.com

More information
Neville Braganza, Marketing Manager
Work: +61 2 6280 6244
Email: neville.braganza@intelledox.com