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Part four of our blog series is up now and discusses how to improve data collection and connections.
The path to successful customer engagement is a truly digital experience.
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Dialog Information Technology is now an Intelledox Certified Platinum Partner in Canberra.
This enhances an already strong partnership between two Australian enterprises to further assist both Federal and Territory government clients gain greater process insight, improve business processes, enrich customer engagement, and make informed business decisions.
The agreement recognizes Dialog’s track record in implementing Infiniti solutions. A recent project transformed a large government clients’ manual paper-based forms and business processes to an innovative digital workflow. Implementing the Intelledox Infiniti solution allowed the organization to digitalize and automate over 120 forms and business processes, providing significant efficiency gains and reduced cost.
As an Intelledox Certified Platinum Partner, Dialog IT will work closely with the Intelledox team to continue to deliver enhanced professional and support services to Canberra customers.
Intelledox is a global digital transformation firm helping organization across the world enhance customer engagement, increase customer satisfaction, streamline efficiency, and drive down operational costs. Intelledox Infiniti has over 140 customers with 15 million users globally.
Using intuitive, conversational digital interviews, Intelledox’s Adaptive Engagement solutions help companies rapidly develop and deliver mobile-ready business processes. Infiniti’s Data Analytics capability helps companies harness their data to reveal key insights on mission-critical business processes and help improve customer service and decision making.
With Global Headquarters located in Canberra, Australia; Intelledox has offices in New York, London, Singapore, Sydney and North American Headquarters in Dallas, Texas
How can Infiniti transform my business process?
Infiniti, Intelledox’s award-winning software, is a digital transformation solution that enables best-in-class customer experiences and streamlines inefficient manual processes. Infiniti allows business users, without specialist IT knowledge, to quickly and easily build, test, launch and optimize digital and mobile data collection touchpoints with its easy-to-use design interface. Infiniti Adaptive Interviews replace paper/web/PDF forms enabling organizations to digitally transform manual business processes into intuitive, guided user experiences.
Infiniti helps government provide guided citizen experiences to collect data & information, & create engaging communications. Infiniti empowers business users to develop and deploy engaging customer-facing applications, helping public sector agencies reduce costs through improved process efficiency while delivering an enriched citizen experience.
About Dialog and the Dialog Intelledox Canberra Practice
Dialog is Australia’s leading privately owned information technology services organization employing over 1,200 consultants nationwide. Dialog’s services range from strategic IT consulting through full lifecycle application development and managed application services to long-term operational support.
The Dialog Intelledox Practice provides expert professional services including application development, project management, change management, business analysis and system integration.