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Dialog Information Technology is now an Intelledox Certified Platinum Partner in Canberra.
This enhances an already strong partnership between two Australian enterprises to further assist both Federal and Territory government clients gain greater process insight, improve business processes, enrich customer engagement, and make informed business decisions.
The agreement recognizes Dialog’s track record in implementing Infiniti solutions. A recent project transformed a large government clients’ manual paper-based forms and business processes to an innovative digital workflow. Implementing the Intelledox Infiniti solution allowed the organization to digitalize and automate over 120 forms and business processes, providing significant efficiency gains and reduced cost.
As an Intelledox Certified Platinum Partner, Dialog IT will work closely with the Intelledox team to continue to deliver enhanced professional and support services to Canberra customers.
Intelledox is a global digital transformation firm helping organization across the world enhance customer engagement, increase customer satisfaction, streamline efficiency, and drive down operational costs. Intelledox Infiniti has over 140 customers with 15 million users globally.
Using intuitive, conversational digital interviews, Intelledox’s Adaptive Engagement solutions help companies rapidly develop and deliver mobile-ready business processes. Infiniti’s Data Analytics capability helps companies harness their data to reveal key insights on mission-critical business processes and help improve customer service and decision making.
With Global Headquarters located in Canberra, Australia; Intelledox has offices in New York, London, Singapore, Sydney and North American Headquarters in Dallas, Texas
How can Infiniti transform my business process?
Infiniti, Intelledox’s award-winning software, is a digital transformation solution that enables best-in-class customer experiences and streamlines inefficient manual processes. Infiniti allows business users, without specialist IT knowledge, to quickly and easily build, test, launch and optimize digital and mobile data collection touchpoints with its easy-to-use design interface. Infiniti Adaptive Interviews replace paper/web/PDF forms enabling organizations to digitally transform manual business processes into intuitive, guided user experiences.
Infiniti helps government provide guided citizen experiences to collect data & information, & create engaging communications. Infiniti empowers business users to develop and deploy engaging customer-facing applications, helping public sector agencies reduce costs through improved process efficiency while delivering an enriched citizen experience.
About Dialog and the Dialog Intelledox Canberra Practice
Dialog is Australia’s leading privately owned information technology services organization employing over 1,200 consultants nationwide. Dialog’s services range from strategic IT consulting through full lifecycle application development and managed application services to long-term operational support.
The Dialog Intelledox Practice provides expert professional services including application development, project management, change management, business analysis and system integration.
From patient data analytics to “smart hospitals,” digital transformation is completely changing the way healthcare is delivered. Technology is changing the core of healthcare services with advancements like surgical robots, wearable health monitors, and virtual doctors. However, what makes the complete system robust is how business processes in the sector transform from being manual to digital, eliminating the risk of errors resulting in enhanced patient experience.
As part of Australian Healthcare Week Expo, Intelledox solution partner Storata presented joint solutions that are revolutionizing how Australian healthcare providers operate. Together with Intelledox, Storata is taking paper-based processes such as patient forms, pathology results and other health services to a new level. The solutions do not just digitalize a process but rather offer healthcare providers an intelligent platform to accurately capture data and provide ongoing insight into patient’s health
As a Systems Integrator, Storata partners with ‘best of breed’ technology providers to deliver intrinsic client value as demonstrated at AHW2017. The recent CEWT project with Queensland Health is a fitting example of how both Intelledox and Storata are working towards changing the way patient care and experience is delivered in Australia and around the globe. The CEWT solution helps doctors identify any clinical deterioration in children, record vital signs and initiate immediate action to ensure appropriate and timely care.
Unlike paper forms where patient data is locked away, digital solutions from Intelledox & Storata help healthcare professional access patient data anytime, anywhere. Using the Data Analytics capability, doctors are able to monitor and analyze patient records to predict and prevent health-related events.
With an aging population, data is growing at an exponential rate and the need to maintain lifetime patient records is at an all-time high. By digitalizing business processes and making that data readily available to clinicians, we are delivering incredible workflow efficiency, whilst reducing errors and providing tremendous clinical insight to deliver an overwhelming patient experience, which historically simply was not possible.
To know more about Storata, click here.
If you are a healthcare provider looking to transform your processes, get in touch with our solutions team here.