Intelledox Data Analytics & Customer Engagement Strategies

Our hearts go out to those affected by COVID-19. During this difficult time, we are focused on the safety and well-being of our families, employees, customers and partners. We are taking appropriate measures to ensure we continue to provide our customers with our services.

Use Data Analytics to improve your customer engagement strategies with the speed and ease you have come to expect from Intelledox.

Now, delivering an omnichannel experience for your customers is made easy with Intelledox. Not only does improved engagement lead to higher revenue but you can now have data to help you make informed decisions on your process changes and automation.

What is Intelledox Analytics Insights?

No longer do you have to make critical decisions based only on your gut. You can now implement agile in your decisioning and use dynamic data insights to inform you. You can test, measure learn and fine-tune all your journeys so that your objectives are maximized.


Intelledox Infiniti Analytics Diagram

Gain visibility into where forms are abandoned. Don’t frustrate your clients, prospects or teams

Intelledox Analytics Insights enable you to identify what questions seem to stymie your customers in any digital engagement.   When using adaptive digital interviews, you can evaluate which questions are served up the most often and which ones never come up.  Test your hypotheses easily and optimize so you can improve completion rates.

Intelledox Infiniti Analytics on Laptop


How do I deploy it?

The Analytics Insights Module is a separate module of Version 10.  Once version 10 is deployed, the analytics module is easy to connect and the dashboard can be created with different lenses.  Contact us to speak to one of our Digital Enablement Specialists.

Want to know more? Check out this blog post discussing how analytics can be used to improve the customer experience.

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