Low-code Infiniti platform enables credit unions and regional banks to bring customer-facing digital transformation to life quickly and easily.
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Part four of our blog series is up now and discusses how to improve data collection and connections.
The path to successful customer engagement is a truly digital experience.
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Use Data Analytics to improve your customer engagement strategies with the speed and ease you have come to expect from Intelledox
Delivering an omni channel experience for your customers is made easy with Intelledox Infiniti – not only does improved engagement lead to higher revenues but when you rethink your processes you can save significant costs and also make your staff happier as they feel more productive.
Intelledox has launched its new Analytics Insights Module to give you access to actionable insights to important aspects of the Infiniti platform so you no longer have to guess or delay decisions. Now you can use accurate, current and expansive data sets to inform the right decisions around all your processes
No longer do you have to make critical decisions based only on your gut. You can now implement agile in your decisioning and use dynamic data insights to inform you. You can test, measure learn and fine-tune all your journeys so that your objectives are maximised.
Intelledox Analytics Insights allows you to identify what questions seem to stymie your customers in any digital engagement. When you are using adaptive digital interview you can evaluate what questions are served up the most often and what ones never come up. Test your hypotheses easily and optimize so you can improve completion rates.
The Analytics Insights Module is a separate module of Version 10. Once version 10 is deployed the analytics module is easy to connect and the dashboard can be created with different lenses. Contact us to speak to one of our Digital Enablement Specialists