Platform Overview

Digital Customer Engagement | Intelledox Infiniti Platform

Your customers want a “wow” digital customer experience. Show them you’re listening with Intelledox Infiniti and accelerate revenue, improve accuracy, reduce risk and deliver operational improvements at the same time

An adaptive platform that allows you to collect data using guided forms, connect with a number of internal and 3rd party data and systems so that the user experience is positive and enriched. Accelerate revenue, improve accuracy, reduce risk and improve operationally as you allow your users to collaborate and generate customer communication documents and content whilst dynamically updating all parties and systems of record.

The Complex Made Simple

Next-Generation Forms

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Let’s start with data gathering. Intelledox Infiniti replaces forms with an adaptive digital customer experience that makes it easier for customers to complete applications, contracts, claims and more. (PS – discover why the future of forms may not be a form at all).

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Experience-Driven Workflow

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Infiniti connects to your data sources, driving intelligent, automated processes behind the scenes. The workflow engine also lets you connect stakeholders to speed time to market and respond more rapidly to customers.

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On-Demand Customer Communications Management (CCM)

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Your customers live in a multichannel world, and now you can, too. With our modern communications management tool, you can deliver what your customers need right away on demand, from personalized quotes to order confirmations, whether they request it by phone, online or mobile app.

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Easy connections to your other IT systems

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Infiniti is built to connect to other systems, extending your investment in CRM, ECM, BPM and core systems. We offer out-of-the-box connectors for SharePoint, Dynamics 365, Salesforce, DocuSign and many more.

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Design. Deploy. Manage. Measure.

Infiniti from Intelledox simplifies customer application development through its modular components that work as a cohesive whole, so you can work faster with minimal stress and effort.

    Infiniti Produce

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    A single web portal lets you publish and access projects you create in Infiniti Design. Automate back-end business processes and assign multiple users to projects.

    Infiniti Design

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    Web-based drag-and-drop tools make it easy to create interactions your customers will love.

    Infiniti Manage

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    Our administrative portal has all the switches and levers to connect, configure and monitor your environment.

    Infiniti GO

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    On the move? This mobile-ready version of Intelledox Infiniti offers full online and offline capabilities, so you can capture customer information and stay productive anywhere, even when Wi-Fi is hard to find.

    Infiniti Analytics

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    Track every customer interaction and use real-time analytics to make smart decisions about how to optimize your processes and communications templates, so you can make the customer experience even more “wow.”

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