Digital Customer Engagement | Intelledox Infiniti Platform

Your customers want “wow” digital experiences. Show them you’re listening with Intelledox Infiniti.

Next-generation forms

Let’s start with data gathering. Intelledox Infiniti replaces forms with adaptive digital experiences that make it easier for customers to complete applications, contracts, claims and more. (PS – discover why the future of forms may not be a form at all).

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Experience-driven workflow

Infiniti connects to your data sources, driving intelligent, automated processes behind the scenes. The workflow engine also lets you connect stakeholders to speed time to market and respond more rapidly to customers.

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On-demand customer communications management (CCM)

Your customers live in a multichannel world, and now you can, too. With our modern communications management tool, you can deliver what your customers need right away on demand, from personalized quotes to order confirmations, whether they request it by phone, online or mobile app.

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Easy connections to your other IT systems

Infiniti is built to connect to other systems, extending your investment in CRM, ECM, BPM and core systems. We offer out-of-the-box connectors for SharePoint, Dynamics 365, Salesforce, DocuSign and many more.

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Design. Deploy. Manage. Measure.

Infiniti from Intelledox simplifies customer application development.

The Infiniti platform consists of modular components that work as a cohesive whole, so you can work faster with minimal stress and effort.

 

Infiniti Design

Web-based drag-and-drop tools make it easy to create interactions your customers will love.

 

Infiniti Produce

A single web portal lets you publish and access projects you create in Infiniti Design. Automate back-end business processes and assign multiple users to projects.

 

Infiniti GO

On the move? This mobile-ready version of Intelledox Infiniti offers full online and offline capabilities, so you can capture customer information and stay productive anywhere, even when Wifi is hard to find.

 

Infiniti Manage

Our administrative portal has all the switches and levers to connect, configure and monitor your environment.

 

Infiniti Analytics

Track every customer interaction and use real-time analytics to make smart decisions about how to optimize your processes and communications templates, so you can make the customer experience even more “wow.”

 

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