The path to customer engagement is a truly digital experience.
Imagine guiding your customers through the simple, successful completion of applications, contracts, claims and other documents, in record time, through digital conversations instead of static forms.
Customers will interact with these experiences on any device – or combination of devices – they prefer. They can stop at any time, and pick up where they left off at their convenience. Instead of filling in data fields, in many cases, your customers can simply verify or validate the information you already have. This speeds the process, makes it more accurate, and leads to more done deals and more loyal customers.
What’s more, seamless integration with DocuSign makes it easy for your customers to sign important documents, and future communications can be managed across multiple channels in real-time.
Engage digital natives and others with the digital experiences they prefer
Deliver real-time, personalized communications across channels, including email, text, social media, print, PDF or MS Office
Constantly improve the customer experience
Increase completion rates and close more business
Get new products and services to market faster
Reduce compliance risks
Automate information gathering and ensure data integrity
Create a single user experience across languages; no need to rebuild or copy your experience just to target a new language or culture where you do business
Just about every enterprise business uses traditional paper and electronic methods – including PDFs and smart forms – to collect information and initiate activities, but the digital era is making those limited paradigms obsolete.
As customers demand frictionless, personal communications, interactions must become increasingly digital from end-to-end. Intelledox Infiniti’s digital experiences adapt to users, devices, and processes because they’re:
Integrated — Built-in connectors link to your systems of record.
Intelligent — Existing data and user inputs drive intuitive conversations.
Intuitive — Anyone can use the low-code, solution ready Infiniti platform.
Omnichannel — Users can use any device, save their work and resume where they left off.
Automated — Manual processes, such as re-keying and OCR, are reduced or eliminated.
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