Learn how this rapid fire, data-driven approach can assist you.
Download our eBook: 5 Ways Your Forms Are Killing Customer Engagement and Hurting Your Bottom Line.
Part four of our blog series is up now and discusses how to improve data collection and connections.
The path to successful customer engagement is a truly digital experience.
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Your Digital Government Strategy needs to have your customer in mind. Improve constituent communications for better service and greater accountability.
Citizens, especially digital natives, are demanding the same level of service from government as they do from private sector businesses. That means public sector agencies face tremendous pressure to improve technology performance and make strategic investments in their Digital Government Strategy.
Dramatically improving customer service in the digital age drives significant cost savings for government agencies. If people can’t easily complete interactions on a preferred device, they’ll turn to phone calls, regular mail or in-person visits to get things done – all of which are costly and inefficient. The Intelledox Infiniti platform helps government agencies deliver more engaging, intuitive customer experiences. Our secure and compliant, enterprise-grade solution is perfect for:
And because processes are streamlined and data can be validated automatically, government employees can be freed up to focus on more strategic initiatives.
Depsite fully grasping the critical need to digitally transform, many government leaders believe that making the shift is a daunting task. Intelledox understands the need for fast, efficient and non-disruptive deployment. The Infiniti platform connects with existing systems (such as SharePoint and HP TRIM), eliminates the need for additional infrastructure and training, and can be up and running in 30 days or less. Infinti is compliant with government digital transition policies and security and privacy guidelines.
Improve communication with constituents
Reduce administrative burdens and compliance risk
Boost operational efficiency
Increase policy compliance and adoption
Online interactions are up to 20 times less expensive than phone calls, 30 times less expensive than regular mail, and 50 times less expensive than face-to-face meetings — GOV.UK Digital Efficiency Report
Read about our public sector success stories about:
The positive returns from the Intelledox implementation have extended from rapid and accurate document generation to overall business and staff efficiency. — New Zealand Transport Authority
Infiniti is an affordable, contemporary enterprise-class solution that has delivered significant productivity benefits through automation of legislated business processes. — Gary Leifheit, CIO, Department of Infrastructure and Regional Development
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