North American Financial Institution sees large value gains from using Infiniti’s Adaptive Interviews

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Intelledox enhances International Banking Group’s document-centric processes.

The financial institution’s North American banking operations provide a full range of banking and investment services to more than 7.4 million customers across Canada. Intelledox implemented adaptive interviews to replace the old forms being used, allowing them to automatically personalize and create specific reports and documents for each individual customer.