Federal Government Agency uses Adaptive interviews and Quick Connectors to streamline complex business processes

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Intelledox worked with this Australian federal government agency to streamline a complex online application process that was expensive to maintain, difficult to edit and required information collected to be manually-actioned by agency employees.

Intelledox implemented dynamic Next-generation forms and¬†Quick Connectors that could automatically capture and record information in the agency’s CRM system, Microsoft Dynamics, and scan attachments for viruses.