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Transform your Digital Customer Experience

Engage and delight your customers by having rich and timely conversations, using real-time data. Streamline your complex processes and omni-channel forms and transform the way you acquire, onboard and service your customers.

*Smart Communications acquires Intelledox - Learn more
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Smart Communications Acquires Intelledox
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How MassMutual is Improving Customer Satisfaction & Reducing NIGO Rates with Next-Gen Forms

Watch this video case study to know why – and how – the company initiated its forms transformation project. Find out how they improved customer experience scores, reduced NIGO rates and brought greater efficiency.
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How Intelledox Accelerates Systems of Agreement with DocuSign

Revolutionize how your contracts and agreements are prepared, signed, enacted and managed. Automate the preparation and signing of your agreements simply and easily.
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Take your Digital Customer Experience Assessment

In just minutes, find out where you stand and get insights on where you can improve along your journey .
Start the Assessment

At Intelledox we’re all about speed and simplicity, enabling you to:

Compete harder and sign more customers.

Reduce costs and improve turnaround time.

Deliver insanely great service.

Better customer engagement drives revenue, lowers costs, improves compliance, and reduces risk

Our next-generation forms, in-built workflow, and on-demand customer communications on a cloud platform that connects to any system of record not only delivers more customers ready to transact, they streamline internal systems, manage risk and reduce demand for support services. Watch this video to discover how your enterprise can make the complex simple.  

Next-Generation Guided Forms

Transform paper and fillable electronic forms to adaptive, contextual interviews.

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Built-In Automated Workflow

Eliminate manual work and simplify document-centric processes, such as approvals and archiving.

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Multi-channel Customer Communications Management

Respond instantly with on-demand, real-time generation of data-driven documents and messages.

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Improve Business Productivity

"Flexible integration options are critical to our success to ensure interoperability between our internal and external software systems, and making best use of data captured. Building forms in house and incorporating workflow processes not only delivers an excellent customer experience but also automates compliance and reduces risk. Add sensational user feedback and uptake makes this project enormously rewarding for IFS, its planners, and their clients."
Melanie Drago, Financial Planning Manager
Industry Fund Services
"As technology changes, so do the servicing expectations of our customers. The partnership with Intelledox has been great. Within six to eight months we saw our 'customer effort' scores improve by 15 points and our NIGO rates decrease significantly. In addition we now have an opportunity to do something with that digital data coming in from our 'smart forms' like fuel robotics and straight-through processing."
David Birittieri, Head of Policy Holder Services, Mass Mututal
"CSIRO has successfully used Intelledox to reduce and remove legacy processes and systems and move to a digital strategy that reinforces our mantra to reduce red tape. It's ease of use, it’s ability to integrate and the minimal amount of re-skilling required makes it a mandatory platform for CSIRO."
Brendan Dalton, CIO
"Adopting the Intelledox platform has saved us countless hours by eliminating the need to handle permit applications by hand. The end result is a more productive staff and happier, more profitable operators. Because of the money we've saved, other departments can now see the opportunities for recapturing savings through this kind of digital transformation."
Kimberly DeYoung, Project Manager, San Diego Regional Airport Authority
"Insurers seeking to accelerate digital transformation and improve the customer experience should consider making Intelledox a partner on their journey."
Mark Breading, Strategy Meets Action

Why enterprises choose Intelledox.

Move to digital lightning fast

Get up and running in weeks, not months or years, without knowing Java or custom programming.

Cut IT costs & empower the business

Intelledox is low code, so it’s easy for non-technical users to drag-and-drop a new application in minutes.

Connect and use your core data

Enable customers to confirm known information, not rekey it. Eliminate manual processing of forms data and speed up interactions.

Trusted Partnerships with Global Leaders

© 2019 Intelledox. All Rights Reserved.

Take Your Digital Customer Experience Assessment

In just minutes, find out where you stand and get insights on where you can improve along your journey  

Start the Assessment