Customers demand flawless digital experiences.
You need a rapid digital transformation strategy to improve engagement.
Intelledox delivers.

find the perfect fit

The Intelledox Infiniti Platform: Low code. Solution ready. Efficient. Fast. Accelerate your digital transformation strategy with a deployment in days, not months. Learn how we combine adaptive interviews with experience-driven workflow and on-demand customer communications.

Engage customers

Customers want hassle-free touchpoints. Adaptive experiences make doing business with you easier and enjoyable – even on mobile devices.

Speed processes

Web-based, drag-and-drop tools make it simple to create digital experiences customers love, without help from IT. Rethink your approach to process automation.

Real-time response

Deliver personalized messages via mobile or any channel, on demand.

next-generation forms

The path to customer engagement is a truly digital experience. Imagine guiding your customers through the simple, successful completion of applications, contracts, claims and other documents, in record time, through digital conversations instead of static forms.

features & benefits

  • Built-in connectors link to your system of records
  • Existing data and user inputs drive intuitive conversations
  • Anyone can use the low-code, solution-ready Infiniti platform
  • Users can use any device, save their work and resume where they left off
  • Manual processes, such as rekeying and OCR, are reduced or eliminated

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solutions

  • Simplify the customer experience
  • Automate information gathering
  • Trigger process workflows
  • Remove the frustration of exchanging data

EXPERIENCE-DRIVEN WORKFLOW

Workflow uniquely designed to streamline the customer experience and extend existing investments. Responding quickly to a customer inquiry can mean the difference between signing a new customer or losing to a competitor. You need automated business processes and smart workflow systems that can work with your core systems.

FEATURES & BENEFITS

  • Speed up new business and customer service with automated business processes
  • Improve the turn-around time for proposals, presentations, contracts and more
  • Eliminate errors from using out-of-date content
  • Gain significant operational efficiencies by reducing manual work
  • Automate the routing and approval of requests to ensure successful completion

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Solutions

  • Collaborate, review and approve transactions
  • Enable user directed business rules with no coding
  • Reduce the risk of document errors
  • Manage data and reuse user-entered content

On-Demand Customer Communication

Intelledox Infiniti’s document automation capability enables business users to quickly and easily create communication templates, with drag-and-drop features, to make design a breeze. Leverage your existing Microsoft Word and PDF files to automate the creation and delivery of personalized customer communications, in real-time, that are relevant, compelling and in the appropriate channel. Support for mobile and digital channels is built in.

FEATURES & BENEFITS

  • Multi-format & multi-channel delivery
  • Reporting & rules engine
  • Workflow & business mapping
  • Multilingual
  • Drag-and-drop form generation
  • Seamless integration

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SOLUTIONS

  • Generate and deliver personalized digital messages and traditional documents in real time, on demand to any device
  • Ensure brand integrity and reduce the risk of document errors
  • Centrally manage common content blocks – and analyze which content is used most often
  • Archive and process your communications easily through core systems, including ECM, BPM, CRM, ERP, etc.
Digital leaders trust Intelledox

Digital leaders are racing the clock to transform customer experiences. When you consider the majority of customers will walk after just one bad experience, a rapid digital transformation strategy is a must.
More than 140 global companies and millions of users trust the Intelledox Infiniti platform to help them put customers first and support digital innovation initiatives.

With partners like these, it’s easy to be proud of the company we keep

Unparalleled customer service is at the heart of everything we do. We want to deliver a superior service and make it easy for people to interact with our brand. Intelledox Infinti scalable platform will help us improve our customer service as we continue to grow and help provide our insurers with an enhanced experience. Tom Koenig, Vice President IT / COPIC Insurance