Enhanced ERP Solutions
Investment in centrally managed data solutions like ERP (Enterprise Resource Planning) and ECM (Enterprise Content Managers) by medium and large organizations are already providing real financial returns to the business. These enterprise solutions provide managers with real time metrics on the organization's performance, allowing them to make more timely and informed decisions. When these metrics are combined with the ERP's embedded compliance engines, that continually monitor and enforce business rules, organizations have been successful in streamlining the way that they deliver customer facing services and communications.
So how do you drive greater returns from an already clever investment?
Enhanced Customer Communication is the next logical step, as you already have the core information locked within your ERP solution. The product information, service calls and sales records that you have recorded over the past couple of years are the raw components, just waiting for the ideal system (Intelledox) to transform it into enhanced communications.
The powerful Intelledox rules engine provides a simple-to-use drag and drop interface that empowers the process owners to transform and deploy this raw data, in the form of compliant customer communications, with the simple click of a button to the entire organization.
From the end-user's perspective, these communications are in the form of Smart Web Wizards that are launched seamlessly within the ERP portal. These wizards provide the users with a step by step guide to complete the current communications task, improving productivity and corporate compliance.
The drop down menu below provides examples on how Intelledox will improve and automate your business processes and further enhance your ERP investment.