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We need to produce high quality, consistent and accurate documents and Intelledox makes it possible.

Ben Searle, Manager Information Services, ACT Planning and Land Authority

Case Studies

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Government Transport Agency

NZ Transport Agency automates the production of bulk and ad-hoc correspondence

The NZ Transport Agency is tasked with promoting safe and functional transport on land, including the responsibility for driver and vehicle licensing and investigating rail accidents in New Zealand.

Every week, the agency produces thousands of pieces of customer correspondence – driver’s license warning letters, suspension letters, and commercial letters – through a manually triggered bulk generated batch process. Such correspondence was traditionally generated using a bespoke legacy system which was hard-coded by a third party service provider.

North American Financial Institution

Intelledox enhances the document centric processes of this North American financial institution

The financial institution’s North American banking operations provide a full range of banking and investing services to more than 7.4 million customers across Canada.

International Banking encompasses the financial institutions retail and commercial banking operations in more than 40 countries outside North America. More than 70,000 employees, including those working in their subsidiaries and affiliates, provide a full range of financial services to more than five million customers.

Global Mining Corporation

Global Mining Corporation Case Study Thumbnail

Intelledox streamlines document generation and business process efficiency for this global resources giant

The company maintains a large employee base, both full time staff and contractors and in recent years has been expanding operations at a range of sites across the globe. The company also acquires a large range of goods and services to supply and support these  operations.

As a result, staff across a number of regional locations manually produced significant volumes of human resources documents and procurement contracts for goods and services.

The company imperative was to enhance the production of Human Resource (HR) and procurement documents, and provide centralized management of templates and content to improve efficiency and accuracy.

Australian Federal Agency

Civil Aviation Safety Authority reduces costs for document generation and web forms design and management by up to 80%.

Stakeholders at CASA were not satisfied with the costs of operating their existing document assembly system. They required a solution that would support growing business requirements, while providing a stronger return on investment. Accuracy and security is imperative when implementing CASA’s safety oversight mission

Intelledox provided CASA with a document assembly solution that transformed their document-centric processes, delivering a speed of execution and ability to scale that was previously unattainable

"Intelledox is an enterprise class solution that fully leverages our existing infrastructure, and allows our divisions to own and manage document template design and delivery, keeping down costs, and increasing the speed of implementation "

Simon Denby
Chief Information Officer
CASA

Finance & Insurance

AXA Australia drives down average document completion times from 7 hours to 40 minutes with Intelledox.

AXA Australia is a member of the Global AXA Group, one of the largest financial services groups in the world.

Intelledox provides AXA and their network of advisers with an automated document solution covering all components in the construction of SoAs and FSGs, investment advice scenarios, strategy information, insurance and superannuation.

The Intelledox solution made the document maintenance and creation process highly efficient.

"The time spent on support to Advisers has been significantly reduced. AXA support staff now has the time to concentrate on more important tasks."

Gayle Kennedy
Advice & Development Manager
AXA Advice & Licensing

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