The time spent on support to Advisers has been significantly reduced; AXA support staff now has the time to concentrate on more important tasks.
Gayle Kennedy, AXA Australia
Government & Public Sector
Financial Services
Healthcare
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Other Markets
This white paper, authored by Ovum Analyst Sue Clark focuses on the challenges facing organizations that require the ability to produce targeted output in the form of mass communications and dynamic, highly personalized content. Clark notes that although most organizations (with large volumes of unstructured content) do typically have enterprise content management (ECM) platforms, these systems alone do not adequately manage the process of creating structured documents.
Traditional ECM solutions do not address the problem of “document chaos” that if rife throughout enterprises and government agencies, and is caused by insufficient management of the document creation process.
This Ovum paper reviews the broader ecosystem surrounding document creation, and highlights the range of issues and opportunities for enterprises and government agencies to significant improve employee productivity, information governance procedures, and efficiency of document generation processes.
The Ovum (incorporating Butler Group) Technology Audit recommends evaluation of Intelledox for enterprises seeking comprehensive document composition and document-lifecycle management.
Recognizing an increasing need for rich Web-based, e-forms solutions for document composition and document-lifecycle management, Ovum believes that the Intelledox Solution has the ability to deliver a range of document-automation services of value to an extensive range of public and private-sector organizations.
Ovum noted that the business usage scenarios are plentiful with Intelledox. The system is ideal for targeted agile marketing communications leveraging corporate data silos. The Intelledox eForms capability is strongly attractive to government agencies and enterprises seeking direct electronic relationships with citizens and customers. By facilitating the dynamic generation of intelligent eForms to publicly available web sites, Intelledox automates data capture activities, significantly improving access to products and services.
In today’s global business environment, best practices no longer dictate the implementation of a stand alone DMS to manage document problems in an organization.
Strategic, forward thinking organizations understand that DMS will not stop document chaos when inaccurate documents are created and placed in the system. To truly end document chaos, centralized control of the creation process must be initiated as part of a focused corporate governance program to increase productivity and reduce liability risk.
Intelledox provides the platform that organizations need to end document creation chaos in a cost effective manner. And unlike many competing solutions, Intelledox resolves document creation problems for all industries and market verticals. When organizations must resolve document creation productivity problems, the simplicity and proven technology of the Intelledox document creation platform is compelling.
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