Business Process Automation
Business processes are essentially the core of every company, agency, or government department. Fully functional business processes bring quantifiable and unquantifiable benefits to an organization – smooth workflows and operations, efficient delivery of work outputs, lower costs, higher revenues, motivated employees and happier customers.
However, over time business processes evolve and tend to become out-of-sync causing unnecessary delays in outputs, inefficiencies, and lost productivity leading to a myriad of issues ranging from missed deadlines to losing potential clients, and non-compliance. This decline is exacerbated when business processes include many manual steps.
The solution is business process automation (BPA), and involves implementing technological components such as software to replace or supplement these essentially manual procedures, enforce strong governance, and ultimately manage the information flows across an organization in a more efficient, consistent, and less costly manner.
By capitalizing on advantages presented by technology, well-managed and monitored business process automation provides organizations with increased agility, creating a business model that is more responsive and ultimately more capable of achieving enterprise goals.