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"Intelledox Enterprise offers the business benefits of user-created document templates with only limited reliance on IT."

Andy Kellett, OVUM (Butler Group)

  • Facilitate Online Constituent Management...
  • Constituent Self-Service & Convenience...
  • Accurate Data & Cost Savings...
  • Produce Customised Documents In Minutes...
  • Targeted Outbound Communications...
  • Case Management Made Easy...

Automated Document Generation for Government

Processes, Paperwork and Portals…


Renowned for its high volumes of paperwork, Government Agencies - from federal to local councils - are quintessentially document-centric. Numerous tasks and multiple administrators can ultimately result in daily document chaos which in turn, may cause citizen confusion.  Dealing daily with complex data and substantial amounts of information - both specific and legislative - it’s no wonder Government agencies constantly face document generation and management issues.

PRODUCTIVITY

Currently, Intelledox is utilized around the world by governments  to solve a range of complex business processes - Internal processes such as Case ManagementEmployment Contracts and Call Center Management, to public facing Citizen Portals that require dynamic web content to manage processes such as License Correspondence, Building Applications and  Resource Management Tools.  

With proven experience in deploying solutions into government agencies around the world. Intelledox is able to show a significant reduction in the costs associated to document production - by up to 80% - and improve operational efficiencies by providing an easy to use, centrally managed solution that links line-of-business systems with compliant communications that meet regulatory legislations.   

With Intelledox, government agencies can:

  • Produce personalized communication with your customers and staff using smart web wizards via web browsers. Utilizing web technologies means that collecting and confirming information is a familiar task for all users with no additional up-front learning needed. 
  • Connect to agency data stores such as Microsoft SQL, SharePoint and Oracle and provide up to the minute information and document content to ensure all communications are timely, accurate and personalized.
  • Remove the need for complex macros. Intelledox smart document creation means that your agency is no longer tied into needing IT resources to change complex macros. This solution, which can be easily managed by the business user, now allows your agency to upgrade to new versions of Microsoft Office without being tied back because you need to update your macros.
  • Generate documents which contain unique file names and metadata sets based on the context and content of the document, and saved in the right location within your Document Management Solution. This allows your users to easily find and re-use the documents they need without losing them in a digital landfill. 
Other examples of government services that can be automated via a Citizen Portal are:

- Building applications and approvals     - Library Services    
- Permit applications and approvals   - Government Notification Services
- Registration and license renewals    - Updating current citizen details


If you are seeking an Intelledox solution for your agency, contact us so we can assess your business needs and discuss any custom requirements with you.


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